Terms of Service (General Terms and Conditions)
Effective: from 15 August 2026 (version 2.0)
This English translation is provided for convenience. In the event of any discrepancy between the Hungarian and English versions, the Hungarian version shall prevail.
These General Terms and Conditions (hereinafter: Terms) set out the rights and obligations of any customer (hereinafter: Customer, Buyer or Member) using the electronic commerce and digital services provided under the OI75 brand by AVEROLS-MANDO Kft. (registered office: 1055 Budapest, Nyugati tér 7., Hungary; company registration number: 01 09 375298; court of registration: Company Registry Court of the Budapest-Capital Regional Court; tax number: 28819763-2-41; e-mail: hello@oi75.com; phone: +36 70 320 00 52; hereinafter: Provider).
These Terms apply to:
* the Shopify-based web store available at oi75.com and on other domains redirecting there (e.g. oimatcha.hu) (hereinafter: Web Store),
* the OI75 Club subscription service provided on the community and educational platform operated by the Provider (hereinafter: Club),
* the OI75 mobile application available through the Apple App Store and Google Play (hereinafter: App), through which the Member accesses the Club's content and community features, and in which the Club subscription may also be purchased via in-app purchase (see Section 6.4),
* the 75-day Challenge and the Reward granted for completing it.
Contracts for the use of the Web Store and the Club are governed by Hungarian law, in particular Act CVIII of 2001 on electronic commerce services ("Ektv."), Government Decree 45/2014 (II.26.) on the detailed rules of contracts between consumers and businesses, Government Decree 373/2021 (VI.30.) on certain aspects of contracts for the supply of digital content and digital services, and Act V of 2013 on the Civil Code ("Ptk."). The Provider has not submitted itself to any code of conduct.
Certain provisions of these Terms apply exclusively to Buyers qualifying as consumers. A consumer is a natural person acting for purposes outside their trade, business or profession (hereinafter: Consumer). Where specific rights apply only to Consumers, the Provider indicates this separately.
These Terms are available and downloadable in PDF format at: https://oi75.com/aszf.
Hosting providers:
* Web Store: Shopify International Ltd. (registered office: Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; contact: https://www.shopify.com/legal)
* The community and educational platform runs on the hosting provider's infrastructure.
1. Definitions
For the purposes of these Terms:
* Product: physical goods sold by the Provider in the Web Store (e.g. matcha, food supplements, accessories).
* Food supplement: Products falling under Decree 37/2004 (IV.26.) ESzCsM on food supplements (e.g. planned fibre and protein products). Matcha is a tea preparation in the food category and is not a food supplement.
* OI75 Club or Club: the monthly-fee digital community subscription service provided by the Provider, which includes access to the Club platform, the opportunity to participate in the 75-day Challenge, the prevailing membership discount on Products, and the Reward for completing the Challenge.
* Member: a Consumer holding a valid OI75 Club subscription.
* Challenge: the community programme lasting 75 consecutive days, based on daily Check-ins, completed by the Member through the Club platform.
* Check-in: confirmation of daily completion of the Challenge in the form of a substantive comment posted under the daily Challenge post on the Club platform.
* Reward: the shopping discount and coupon benefit due to the Member upon successful completion of the Challenge, tied to continuous Club membership, the exact content of which is set out in Section 8 of these Terms.
* Community: all Members and users participating on the Club platform, in the App, and in the Facebook group operated by the Provider.
* App: the mobile application named "OI75", downloadable through the Apple App Store and Google Play, which provides access to the Club's content and community features, and in which the Club subscription may also be purchased via in-app purchase.
* In-app purchase: conclusion of the Club subscription within the App, through the payment system of the Apple App Store or Google Play; in this case the payment is processed by the operator of the respective store, under its own terms.
* Recurring payment: automatic, renewing charge, which is processed by the Provider through the Shopify platform's built-in subscription and payment system in the case of subscriptions concluded in the Web Store, and by the billing system of the Apple App Store or Google Play in the case of in-app purchases.
2. Registration
For purchases in the Web Store, the Buyer may choose between guest checkout without registration and registered purchase.
Use of the OI75 Club service requires mandatory registration, as the digital service is provided through the Club platform and identification of the Member is essential for providing the service.
Registration requires the Buyer to provide all data requested by the Provider fully and truthfully. The Buyer is responsible for the accuracy of the data provided; the Provider accepts no liability for damage resulting from incorrect, incomplete or untrue data.
The login data provided by the Buyer (e-mail, password) are handled and securely stored by the platforms of the Provider's hosting providers, using industry-standard technical solutions independent of the Provider. The Provider does not know and cannot access the Buyer's password. In case of a forgotten password, the Buyer may request a new password in the Web Store using the "Forgot password" function.
Before signing in to the App, the user can review these Terms on the sign-in screen and accepts them by signing in, including the community conduct rules under Section 9 and the zero-tolerance principle regarding objectionable content.
The Provider reserves the right to revoke registration in justified cases (e.g. serious breach of the Community rules), and to restrict or delete the user account.
3. Conclusion of the contract
3.1. Web Store purchase (physical Products)
Purchases in the Web Store take place in the following steps:
1. the Buyer places the selected Products in the cart;
2. during checkout, provides the shipping and billing information;
3. selects the shipping and payment method;
4. accepts these Terms and the Privacy Policy;
5. submits the order by pressing the "Place order" button.
The Buyer's order constitutes an offer; the contract between the parties is validly concluded upon the Provider's confirmation (by e-mail, indicating the ordered Products, the purchase price and the shipping details). The confirmation is sent within 48 hours of receipt of the order at the latest. If the Provider does not confirm the order within 48 hours, the Buyer is released from their offer.
The language of the contract is Hungarian. The Provider does not file contracts; they are not accessible later.
3.2. OI75 Club subscription (digital service)
The OI75 Club subscription may be concluded in two ways: a) through the Web Store, or b) via in-app purchase in the App (see Section 6.4.3).
a) Web Store subscription, in the following steps:
1. the Buyer clicks "Add to cart" and then "Order" on the Club subscription product page;
2. provides the personal and payment information;
3. accepts these Terms and the Privacy Policy;
4. gives their express prior consent for the digital service to begin before the expiry of the withdrawal period, and simultaneously expressly acknowledges that they thereby lose their 14-day right of withdrawal (see Section 10);
5. after successful payment, the Club platform sends an invitation to the Member's e-mail address to join the community platform.
The Web Store Club contract is concluded when the digital service is made accessible, i.e. when the Member activates Club access via the registration e-mail, or when their Club account is created automatically following successful payment.
b) In the case of in-app purchase, the contract is concluded upon the successful completion of the store's (Apple App Store or Google Play) payment flow and the activation of Club access. The purchase steps, payment confirmation and receipts are provided by the respective store's own system.
3.3. Language of the contract
The language of the contract is Hungarian. The App is also available with an English-language interface; in the event of any discrepancy, the Hungarian-language Terms prevail.
4. Prices, payment, invoicing
4.1. Prices
Prices displayed in the Web Store are gross prices (including VAT), in Hungarian forint (HUF). Shipping costs are not included in the displayed price and are shown separately during checkout.
In the case of in-app purchase, the price is displayed on the interface of the respective store (Apple App Store or Google Play) before the purchase is confirmed, in the currency and at the price tier determined by the store. Due to store pricing rules, the in-app price may differ from the Web Store price.
The Provider reserves the right to modify prices. Modifications take effect upon publication in the Web Store and do not affect orders already confirmed. The Provider is entitled to reject erroneous orders resulting from obvious pricing errors (e.g. HUF 0, unrealistically low price) and to refund any amount already transferred.
4.2. Sales outside Hungary
The Provider plans to sell in additional Member States of the European Union in the future. For EU sales the Provider applies the One Stop Shop (OSS) system, displaying prices with the VAT rate of the destination country; shipping costs may vary by country. The Provider will inform Buyers in advance about the introduction of EU sales.
4.3. Payment methods
The Buyer may choose from the following payment methods:
* online payment by bank card (Shopify Payments);
* recurring bank card payment through the Shopify platform (only for Club subscriptions concluded in the Web Store — see Section 4.4);
* in-app purchase (Apple App Store or Google Play billing) — only for the Club subscription, within the App (see Sections 4.4/A and 6.4.3);
* other payment methods available at checkout (e.g. cash on delivery, bank transfer) — where currently offered by the Provider.
The Provider does not see, handle or store bank card data. For Web Store payments, card data are processed in the secure systems of Shopify and the payment providers connected to Shopify, in accordance with the PCI-DSS standard. For in-app purchases, payment data are processed exclusively by the operator of the respective store (Apple or Google); the Provider has no access to them.
4.4. Recurring payment — Web Store Club subscription
The monthly fee of the OI75 Club in the Web Store is HUF 1,900 / month (the current price is always displayed on the product page), which the Provider automatically charges monthly to the bank card provided by the Member, through the Shopify platform's built-in subscription and payment system. The Provider may use apps on the Shopify platform for the convenient handling of certain user functions; however, the payment process (card tokenisation, monthly charging and settlement) is in all cases performed by the Shopify platform.
For recurring payment, the Member gives their express consent at the first purchase for the monthly subscription fee to be deducted from their bank card automatically, once a month, without separate card confirmation. Card tokenisation and recurring charging are performed by Shopify or the payment provider connected to Shopify.
The Member may terminate recurring payment at any time by cancelling the Club subscription (see Section 11).
4.4/A. Recurring payment — in-app purchase
A Club subscription concluded within the App is an auto-renewing subscription, the renewal and charging of which are managed not by the Provider but by the billing system of the respective store (Apple App Store or Google Play), under the store's own terms. The subscription can be cancelled in the subscription settings of the store account at least 24 hours before the end of the current period (see Section 11.1); otherwise it renews automatically. The receipt for the purchase is issued and sent by the store.
4.5. Invoicing
The Provider issues an electronic invoice for Web Store orders and the Web Store Club monthly fee, sent to the e-mail address provided by the Buyer. The electronic invoice complies with the applicable invoicing legislation; the Provider is not obliged to issue a separate paper invoice. Receipts for in-app purchases are issued by the respective store.
5. Shipping
5.1. Shipping methods
The Provider offers the parcel delivery service of Magyar Posta Zrt. (MPL) in the Web Store for delivering ordered Products. Available shipping methods may vary depending on the destination country and the weight and size of the Products; the Provider may add further shipping partners in the future, of which it will notify Buyers by appropriately amending these Terms.
5.2. Shipping time and cost
The shipping time is indicated in the description of the respective shipping method and is generally 2–5 business days within Hungary. The Provider clearly displays the shipping cost during checkout.
5.3. Passing of risk
For Products, the risk of loss passes to the Consumer upon handover (i.e. delivery of the parcel). Damage occurring during transport before handover is borne by the Provider.
5.4. Delivery of the Reward
The Challenge Reward — which is primarily handed over in person at an OI75 Matcha & Pilates event — may be delivered by post if the event is unavailable or the Member cannot attend (details in Section 8). The delivery cost of the Reward is borne by the Member.
6. OI75 Club — details of the digital service
6.1. What the Club membership includes
With a valid OI75 Club subscription, the Member receives the following services:
* access to the Provider's closed OI75 Community platform;
* access to the OI75 educational content published on the Club platform (videos, articles, recipes, workout plans — as updated from time to time by the Provider);
* the opportunity to participate in the 75-day Challenge (see Section 7);
* the Reward upon successful completion of the Challenge (see Section 8);
* promotions and events announced from time to time by the Provider exclusively for Members (e.g. discounted or coupon-based entry to the Matcha & Pilates workshop).
The Provider reserves the right to modify, expand or reduce the content of the Club service, the scope of published educational materials and the added features. In the event of a significant reduction in content, the Provider will notify Members in advance (at least 30 days), and the Member is entitled to terminate the Club with immediate effect.
6.2. What the Club membership does NOT include
The Club membership does not include:
* free shipping of OI75 Products;
* medical, dietetic, pharmaceutical or psychological professional advice;
* personalised diet or workout plans (published materials are of a general nature);
* joining the Facebook group — the Facebook group is publicly accessible and is not part of the Club.
6.3. Requirements for using the Club service
To use the Club service, the Member must have:
* internet access;
* an up-to-date, non-obsolete browser or mobile device;
* a valid e-mail address;
* acceptance of the community platform's terms of use.
The Provider is not liable for technical obstacles not attributable to it (e.g. outage of the Member's internet connection, obsolete device).
6.4. The OI75 mobile application (App)
In addition to the Web Store and the Club's browser interface, the Club's content is also available through the mobile application named OI75. The App can be downloaded from the Apple App Store and Google Play.
6.4.1. Publisher of the App (technical publisher)
Under the agreements concluded with the stores, the technical owner of the App accounts and publishing is Griff Webshop Kft. (registered office: 1055 Budapest, Nyugati tér 7.; company registration number: 01 09 321829; hereinafter: App Publisher), which has a contractual relationship with AVEROLS-MANDO Kft. for the technical operation of the App. The contracting party to the contract concluded between the Member and the OI75 Club or the Web Store is exclusively AVEROLS-MANDO Kft. (Provider). The Member submits all service, complaint-handling and legal-enforcement requests arising from the use of the App to the Provider in all cases (see Section 14).
6.4.2. Functionality of the App
The App provides the Club's content and community features (daily tracking, community feed, recipes, challenges) for Members holding a Club subscription. The App can be downloaded and used with a limited (free) feature set without a subscription; the full feature set is available with a valid Club subscription.
The App's community features also allow the publication of user-generated content (posts, comments, recipes). Publication is subject to the community conduct rules under Section 9; objectionable content can be reported within the App, and abusive users can be blocked.
6.4.3. Purchasing the Club subscription
The Club subscription can be purchased:
a) in the Web Store (oi75.com), via a browser, in accordance with Section 3.2 a); and
b) within the App, via in-app purchase, through the payment system of the Apple App Store or Google Play, in accordance with Section 3.2 b).
In-app purchases are also governed by the respective store's (Apple's or Google's) own payment and usage terms. The Member signs in to the App with the e-mail address used to purchase their Club subscription; Web Store and in-app subscriptions are linked to the same Club account. An in-app purchase can be re-linked to the account on another device using the "Restore purchases" function.
Downloading and installing the App does not in itself create a Club membership.
6.4.4. Relationship with the app stores
Apple Inc. and Google Ireland Ltd. / Google LLC (hereinafter jointly: Store Operators) provide the download and installation channel for the App and process the payment flow of in-app purchases under their own terms. The Store Operators are not contracting parties to the contracts concluded between the Member and the Provider concerning the provision of the Club service, the sale of Products, the Challenge or the Reward, and assume no responsibility for the Provider's services or their performance. The Store Operators apply their own general terms and privacy policies towards the Member in connection with downloading and installing the App and with in-app purchases; these can be reviewed on the Store Operators' own platforms.
6.4.5. Discontinuation, removal of the App
The Member may remove the App from their device at any time. Removing the App does not automatically terminate the Club subscription — the Member may terminate the membership in accordance with Section 11 (for in-app purchases, in the store's subscription settings). Similarly, the Store Operators may, at their own discretion — following their decision concerning the App Publisher or the Provider — temporarily or permanently make the App unavailable in the respective store; in this case the Member continues to have access to the Club's content through the browser interface.
7. The 75-day Challenge
7.1. Purpose and nature of the Challenge
The Challenge is a community programme tied to conditions and objectively measurable performance, the purpose of which is to support the Member's regular, daily community presence and perseverance. The Challenge is not a prize game and not gambling within the meaning of Act XXXIV of 1991 on the organisation of gambling, as the Reward is granted not by chance but on the basis of the Member's objectively measurable performance.
7.2. Conditions for completing the Challenge
The Member successfully completes the Challenge if:
* during the Challenge period (75 consecutive calendar days), they post a substantive comment every single day under the Challenge post for that day on the Club platform;
* the comment complies with the Challenge rules published by the Provider in the Community (e.g. minimum length, substantive content, exclusively in their own name).
No day may be skipped during the Challenge. The Provider does not accept retrospective make-ups.
7.3. Challenge rules
The detailed rules of the Challenge (what counts as a substantive comment; minimum content; counting of days; start date of the Challenge; other details) are published in a separate policy in the Club Community. The Challenge rules form an integral part of these Terms. The Provider may modify the rules subject to prior notice to the Member of at least 7 days; the rules of a currently running Challenge may not be modified to the Member's detriment during the entire duration of that Challenge.
7.4. Technical obstacles
If the Member cannot complete the Check-in due to a verified outage of the Club platform or another cause beyond the Member's control, they must report this immediately (at the latest by the end of the affected day) to the Provider by e-mail (hello@oi75.com). If the Provider is satisfied that the obstacle is genuine, it will consider the affected day completed.
7.5. Effect of cancelling the Club on the Challenge
Eligibility to complete the Challenge exists exclusively alongside an active, continuous OI75 Club membership. If the Member cancels the Club subscription during the Challenge period or it terminates for any reason (e.g. non-payment), the Member loses their right to participate in the Challenge and thereby their eligibility for the Reward in full, regardless of how many days they have completed.
8. The Reward
8.1. Content of the Reward
Upon successful completion of the 75-day Challenge, the Member — as an active, continuously performing Club member — is entitled to the following shopping benefits:
* 1 coupon for a 100% discount redeemable for 1 × 50-gram OI75 ceremonial matcha (i.e. the Member may claim a 100% discount on the full purchase price when buying 1 × 50g OI75 matcha in the Web Store); and
* 1 entry-ticket coupon for an OI75 Matcha & Pilates event (an event announced by the Provider, at the Member's choice, within the Reward redemption deadline).
The above Reward constitutes a shopping benefit tied to the Member's active, continuous Club membership and the continuous payment of the related monthly subscription, provided by the Provider for marketing and loyalty purposes to loyal Club members. The Reward is not a free gift but an integral part of the paid Club membership; the Member acquires eligibility for it by paying the monthly fee and completing the Challenge daily.
8.2. Redeeming the Reward — deadline and process
The Reward may be redeemed within 60 calendar days following the successful completion of the Challenge. Within the deadline, the Member must:
* place their order for the 50g matcha in the Web Store using the discount coupon; and
* register in advance, in the manner specified by the Provider, for the Matcha & Pilates event of their choice.
Failure to meet the 60-day redemption deadline results in the forfeiture of the entitlement to the Reward. Following successful completion of the Challenge, the Provider informs the Member by e-mail about the method and deadline for redeeming the Reward.
8.3. Special rules for the Pilates event
The Member must cancel their registration for the event at least 24 hours before the start of the event if they cannot attend. Cancellation within 24 hours, or failure to cancel, results in the loss of the Pilates event ticket; no replacement ticket or monetary compensation is provided.
8.4. The Matcha Reward — as an alternative to the Pilates event
If the Member cannot attend the Matcha & Pilates event in person, the matcha part of the Reward (the 100% coupon for 1 × 50g matcha) may be posted within the 60-day redemption deadline. The delivery cost of the matcha Reward is borne by the Member.
8.5. Other provisions on the Reward
* The Reward cannot be exchanged for cash and is not transferable.
* The Reward coupon can be used once, and exclusively from the account activated in the Member's own name.
* The Provider keeps the matcha element of the Reward in stock at all times and guarantees its availability. If the 50g OI75 matcha is nevertheless unavailable for any reason, the Provider will provide a matcha alternative of equal or higher value to the Member.
* The Provider determines the dates, venue and programme of the Matcha & Pilates events at its own discretion. The Member accepts that the available event offering may change within the 60-day redemption deadline.
8.6. Parallel completion of multiple Challenges
If the Provider announces several parallel Challenges at the same time (e.g. with different start dates), the Member is separately entitled to the Reward for each Challenge, provided that they complete each Challenge separately and in accordance with the rules, and hold an active Club membership during the entire duration of each.
9. Community conduct rules
The Provider applies ZERO TOLERANCE towards objectionable content and abusive behaviour in the Community — including the community features of the App.
Every member of the Community must comply with the following conduct rules:
* harassment, insulting, discriminatory or hateful expression towards other members is prohibited;
* spam, advertising, network marketing and the promotion of competing products are prohibited;
* collecting other members' personal data or using it outside the Community is prohibited;
* unauthorised use, downloading or distribution of the Provider's intellectual property is prohibited;
* disrupting the technical integrity of the Club platform or the Facebook group, posting fake comments or automated bot Check-ins are prohibited;
* giving advice to other members that appears to be medical, dietetic, pharmaceutical or psychological professional advice is prohibited — all content published in the Community qualifies as personal experience, not professional advice.
Members may directly report content violating the above rules (objectionable content) within the App and on the Club platform (report function), and may block abusive users (block function); the content of a blocked user disappears immediately for the blocking Member. The Provider reviews reported content within 24 hours of the report, removes it where justified, and takes action against the Member who published the content, depending on the severity of the violation.
In the event of a breach of the above rules, the Provider may — depending on the severity of the breach — take the following measures:
* warning;
* deletion of the objected content;
* temporary exclusion of the Member from the Community;
* termination of the Club subscription with immediate effect and without refund in the event of serious or repeated violations;
* enforcement of civil-law and, where applicable, criminal-law claims.
10. Right of withdrawal (provisions applicable to Consumers)
Pursuant to Government Decree 45/2014 (II.26.), the Consumer is entitled to withdraw from the contract concluded with the Provider under the conditions set out below. The provisions of this Section apply exclusively to Buyers qualifying as Consumers; non-consumer Buyers (e.g. corporate Buyers) have no right of withdrawal.
10.1. Physical Product — unopened packaging
The Consumer may withdraw from the contract without giving reasons within 14 calendar days of receiving the physical Product, provided that the Product is available to the Provider in unopened, original packaging, in a condition suitable for consumption.
10.2. Physical Product — opened packaging (matcha and food supplements)
Pursuant to Section 29 (1) e) of Government Decree 45/2014 (II.26.), the Consumer may not exercise their right of withdrawal in respect of sealed Products which cannot be returned after opening following delivery for health-protection or hygiene reasons. This exception applies to all matcha and food supplements distributed by the Provider: if the Consumer has opened the Product's packaging, they may not exercise their right of withdrawal.
10.3. OI75 Club subscription (digital service)
Pursuant to Section 29 (1) m) of Government Decree 45/2014 (II.26.), the Consumer may not exercise their right of withdrawal in respect of contracts for the provision of digital services where the Provider has begun performance with the Consumer's express prior consent, and the Consumer has simultaneously expressly acknowledged that they lose their right of withdrawal once contractual performance has begun.
When concluding the Web Store Club subscription contract, the Member expressly consents during checkout to the Provider beginning the provision of the digital service before the expiry of the 14-day withdrawal period (making the Club platform accessible), and simultaneously expressly acknowledges that they lose their right of withdrawal upon commencement of the service.
If the Member does not give the above consent, the service will begin only after the expiry of the 14-day period, and the Member may withdraw from the Club contract within 14 days, without giving reasons, by e-mail (hello@oi75.com); in this case the Provider will refund the monthly fee paid within 14 days.
In the case of in-app purchases, the payment is processed by the respective Store Operator; the Consumer may enforce refund claims related to the purchase primarily through the respective store's own refund system (Apple: reportaproblem.apple.com; Google: order history in the Play Store), under the store's own terms. This does not affect the Consumer's statutory rights vis-à-vis the Provider; the Consumer may also contact the Provider directly with their claim (hello@oi75.com), which the Provider will assess within the framework of the store settlement.
10.4. Exercising the right of withdrawal
The Consumer may exercise their right of withdrawal using the declaration template in Annex 2 of Government Decree 45/2014 (II.26.) or via any other unambiguous declaration, at the following contact details:
* postal address: 1055 Budapest, Nyugati tér 7.;
* e-mail: hello@oi75.com.
In the case of physical Products, the Consumer must return the Product to the Provider within 14 days of withdrawal; the cost of return is borne by the Consumer. The Provider will refund the full amount paid by the Consumer, including the shipping fee (except for the additional cost of any shipping method other than the cheapest), within 14 days of receiving the Product (or proof of its dispatch). For the refund, the Provider uses the same payment method used by the Consumer, unless the Consumer expressly consents to another method.
The Provider may withhold the refund until the Product has been returned.
11. Termination of the Club subscription
11.1. Cancellation by the Member
The Member may cancel their Club subscription at any time, without giving reasons.
a) For subscriptions concluded in the Web Store, the Member may cancel:
* through their user profile on the Club platform; or
* by e-mail (hello@oi75.com) to the Provider.
b) For subscriptions concluded via in-app purchase, cancellation takes place in the subscription settings of the store account:
* Apple: Settings → [your name / Apple Account] → Subscriptions → OI75 Club → Cancel subscription;
* Google: Play Store → Profile → Payments & subscriptions → Subscriptions → OI75 Club → Cancel.
In both cases, cancellation takes effect at the end of the current subscription period, i.e. the Member retains full access to the Club until the end of the period already paid for, and no pro-rated refund is due. The charge for the next period is not deducted. For in-app subscriptions, cancellation must be completed at least 24 hours before the end of the current period; otherwise the store automatically renews the subscription.
Cancelling the Club — if it occurs during the Challenge period — results in the complete loss of eligibility for the Reward in accordance with Section 7.5.
11.2. Termination by the Provider
The Provider is entitled to unilaterally terminate the Club subscription:
* with 30 days' prior notice, in writing (by e-mail), without giving reasons;
* with immediate effect, without refund, in the event of serious or repeated breaches of the conduct rules under Section 9.
11.3. Fee increase and right of termination
The Provider is entitled to unilaterally modify the monthly fee. The Provider notifies Members of fee increases at least 30 days in advance, by e-mail and on the Club platform; for in-app subscriptions, the respective store (also) sends a notification of the price change in accordance with its own rules, and the fee increase may take effect in accordance with the store's rules. The Member is entitled to terminate the Club subscription without further consequence before the fee increase takes effect; in this case the cancellation takes effect at the end of the current subscription period, before the fee increase takes effect.
12. Warranty and guarantee
12.1. Implied warranty (kellékszavatosság)
In the event of defective performance, the Buyer may enforce an implied warranty claim against the Provider in accordance with the provisions of the Civil Code. The Buyer may — at their choice — make the following implied warranty claims:
* repair or replacement;
* proportionate reduction of the purchase price;
* repair of the defect at the Provider's expense;
* as a last resort, withdrawal from the contract.
The Buyer may enforce implied warranty rights within a two-year limitation period from performance of the contract. The Buyer must notify the Provider of the defect without delay after its discovery; in the case of consumer contracts, a defect notified within two months of its discovery is deemed to have been notified without delay.
12.2. Product warranty (termékszavatosság)
In the event of a defect in movable property (Product), the Consumer may — at their choice — enforce a product warranty claim instead of an implied warranty claim. As a product warranty claim, the Consumer may only request the repair or replacement of the defective Product. A product warranty claim may be enforced within two years of the Product being placed on the market by the manufacturer.
12.3. Statutory guarantee (jótállás)
The mandatory guarantee under Government Decree 151/2003 (IX.22.) does not apply to the Products distributed by the Provider (matcha tea preparation, food supplements), as they do not fall within the scope of the decree.
12.4. Warranty for the digital service
In the event of defective performance of the OI75 Club digital service, the Member is entitled to the rights under Government Decree 373/2021 (VI.30.), in particular:
* demanding that the service be brought into conformity with the contract (defect repair);
* proportionate reduction of the fee;
* withdrawal from the contract if the defect is so serious that the contract cannot be performed.
13. Special provisions on food supplements and health-related information
13.1. General information
The matcha and food supplement Products distributed by the Provider are not medicines. They are not suitable for treating, preventing or diagnosing diseases. Food supplements do not replace a balanced, varied diet and a healthy lifestyle.
The recommended daily consumption amount of the Products must not be exceeded. The Products must be kept out of reach of children. In the event of pregnancy, breastfeeding, chronic illness or taking medication, medical consultation is recommended before consuming the Product.
13.2. OGYÉI notification number
On the packaging of Products qualifying as food supplements, the Provider indicates the current notification number issued by the National Institute of Pharmacy and Nutrition (OGYÉI). In the absence of notification, the Provider does not distribute the Product.
13.3. Health claims
The Provider uses only health claims authorised under Regulation (EC) No 1924/2006 for its Products. Health, nutrition or exercise-related content published in the Community — on the community platform, in the App and in the Facebook group — by Members, the Provider or external presenters is of a general informative nature and does not constitute personalised medical or dietetic professional advice.
14. Complaint handling
14.1. Submitting a complaint
The Buyer may submit complaints concerning the Product, the Club service, the App, the Reward or any other matter at the following contact details:
* postal address: 1055 Budapest, Nyugati tér 7.;
* e-mail: hello@oi75.com;
* phone: +36 70 320 00 52;
* customer service hours: Monday–Friday 9:00–17:00 (customer service is closed on public holidays; e-mails received are processed by customer service on business days).
Complaint handling is free of charge. The Provider investigates oral complaints immediately where possible, and written complaints within 30 days of receipt, providing a reasoned written response.
14.2. Complaints concerning the Reward
The Member must submit complaints concerning the completion of the Challenge or the handover of the Reward to the hello@oi75.com e-mail address within 15 calendar days of the last day of the Challenge. Failure to meet the deadline results in forfeiture. During the complaint procedure, the Provider examines, in a documented manner, the comments under the Challenge posts on the Club platform, the payment history and the activity of the Club membership.
14.3. Further legal enforcement
If the Consumer is not satisfied with the Provider's complaint handling, they may turn to the following bodies:
* the consumer protection department of the county government office competent according to their place of residence (in Budapest, the Government Office of the Capital City of Budapest);
* the Budapest Arbitration Board (Budapesti Békéltető Testület; 1016 Budapest, Krisztina krt. 99. I. em. 111.; mailing address: 1253 Budapest, Pf.: 10.; phone: +36-1-488-2131; e-mail: bekelteto.testulet@bkik.hu), which is competent according to the Provider's registered office;
* the court having jurisdiction and competence.
In arbitration board proceedings, the Provider is subject to a duty of cooperation: upon receipt of the notice initiating proceedings, the Provider must contact the arbitration board and submit its response.
The Consumer may also use the European Union's online dispute resolution platform: https://ec.europa.eu/consumers/odr/.
15. Intellectual property
15.1. The Provider's intellectual property
All content published in the Web Store, on the Club platform, in the App and on any other channel operated by the Provider (text, images, videos, brand name, logo, graphic elements, educational materials, scripts, design systems, recipes, workout plans) constitutes the exclusive intellectual property of the Provider or of creators commissioned by the Provider. Copying, downloading, distributing, adapting or any commercial use of the content without the Provider's prior written consent is prohibited.
15.2. Content published by the Member — usage rights
Content published by the Member in the Community (Club Community, App, Facebook group) — text comments, posts, recipes, photos, videos — serves, by its basic purpose, communication within the Community. The Provider holds the following usage rights in relation to such content:
a) Text content (comments, posts) — within the Community:
Text content published by the Member remains accessible to other members of the Community and is stored in accordance with the operation of the Club / Facebook platforms. By publishing, the Member acknowledges that the content may be read and reacted to by other members of the Community.
b) Anonymised text quotations without first names — for external marketing purposes:
The Provider is entitled to use the Member's published text content (e.g. experience posts, comments) in its own marketing and educational materials without the Member being personally identifiable (without first name, in generalised form). This right is free of charge, non-exclusive, without territorial limitation, and exists from the time of publication.
c) Identifiable content (first name, photo, video, voice) — for external marketing purposes:
For the external (outside the Community) marketing, advertising, promotional or other public use of content that makes the Member identifiable (e.g. the Member's photo, video, voice, or text posts attributed with their first name), the Provider requires the Member's separate, express, prior consent. Consent is given in writing (by e-mail, through the Club platform's messages, or in another documentable form) and covers a specific purpose, duration and platform of use. In the absence of consent, the Provider may not use identifiable content for marketing purposes outside the Community.
d) Withdrawal of consent:
The Member may withdraw their consent given under Section 15.2 c) at any time, without giving reasons, with future effect, by a declaration sent to hello@oi75.com. The Provider will remove the content from its own active platforms within a reasonable time (at most 30 days) after receipt of the withdrawal. The Provider is not obliged to recall content already published, distributed on third-party platforms or archived — however, it will not initiate any new use after the withdrawal.
16. Data processing
The Provider publishes detailed information on the processing of personal data in a separate Privacy Policy, available in the Web Store at: https://oi75.com/adatkezeles.
The Provider transfers personal data to the following data processors and independent data controllers:
* Shopify International Ltd. (operation of the Web Store, subscription and payment management, infrastructure of the community platform);
* Shopify Payments and other payment providers connected to Shopify;
* Apple Inc. and Google Ireland Ltd. / Google LLC — processing of the in-app purchase payment flow (as independent data controllers, under their own privacy policies);
* Magyar Posta Zrt. (MPL) — parcel delivery;
* Billingo Technologies Zrt. — invoicing system;
* Sendinblue SAS (Brevo) — e-mail marketing system;
* Meta Platforms Ireland Ltd. — Facebook group, advertisements, Meta Pixel;
* Google Ireland Ltd. — Google Analytics 4;
* TikTok Information Technologies UK Ltd. — TikTok Pixel;
* Griff Webshop Kft. — technical publisher of the OI75 mobile application (see 6.4.1).
The legal basis and details of the data transfers can be found in the Privacy Policy.
17. Disputes, applicable law
These Terms and all legal relationships between the Provider and the Buyer are governed by Hungarian law. In the event of a dispute, the parties accept the proceedings of the Hungarian court having jurisdiction and competence. For contracts concluded with Consumers, the general rules on jurisdiction and competence apply, from which no derogation may be made to the Consumer's detriment.
18. Amendment of the Terms
The Provider reserves the right to unilaterally amend these Terms. The Provider informs Members of amendments:
* by notice published in the Web Store;
* by e-mail sent to Members and by notice published on the Club platform,
at least 30 days before entry into force. The Member is entitled to terminate the Club subscription without further consequence before the amendment enters into force.
Web Store purchases are governed by the rules of the Terms in force at the time of the individual order.
19. Final provisions
19.1. Partial invalidity
If any provision of these Terms is invalid, this does not affect the validity of the remaining provisions; the invalid provision is replaced by the applicable provision of Hungarian law.
19.2. Previous versions
The Provider keeps a record of previous versions of the Terms. This version 2.0 replaces version 1.0 effective from 1 May 2026; the previous version is available at https://oi75.com/aszf-archivum.
19.3. Transitional provisions
Members who joined the OI75 Club before these Terms entered into force are subject to the conditions in force at the time of their joining. The Reward rules under Section 8 of these Terms, provided in the form of coupon-based shopping benefits, apply to new joiners and — subject to express acceptance of the new Terms — to existing Members. The provisions on in-app purchases introduced in this version 2.0 apply from entry into force to all new subscriptions concluded in the App.
19.4. Entry into force
These Terms enter into force on 15 August 2026 and remain in effect until revoked or until the entry into force of the next amendment.
Dated: Budapest, 15 August 2026
AVEROLS-MANDO Kft.
Provider
